Shipping Policy

Thank you for shopping with Nomilora.
Below is everything you need to know about how we ship your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not processed on weekends or holidays.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Time

Because we work with global suppliers, shipping times may vary based on your location.

Estimated delivery time:

  • USA, Canada, UK, Australia: 7–15 business days

  • Europe: 7–15 business days

  • Rest of the World: 10–20 business days

These are estimates. Delays may occur during busy seasons.

3. Tracking Information

  • All orders come with tracking numbers.

  • Tracking details will be sent to your email once the order is shipped.

  • It may take 2–4 days for tracking information to update.

4. Wrong Address Disclaimer

Please ensure your address is correct.
We are not responsible for:

  • Incorrect addresses

  • Undeliverable packages

  • Lost packages due to wrong customer details

If you made a mistake, email us immediately at [Your Store Email].

5. Customs, Duties & Taxes

Your order may be subject to import fees depending on your country.
These charges:

  • Are the customer’s responsibility

  • Are not included in our prices

We are not responsible for customs delays.

6. Lost or Delayed Packages

If your package is:

  • Missing

  • Stuck in transit

  • Marked as delivered but you didn’t receive it

Contact us at [Your Store Email], and we will help resolve it with the shipping carrier.

7. Order Cancellation

Orders can only be canceled within 24 hours of placing them.
After that, the order may already be processed or shipped.

8. Contact Us

For any shipping-related questions, message us at:
📧 info@nomilora.be